SHIPPING POLICY

Order Processing

• Physical products (e.g., panties, stockings, and similar merchandise) are prepared and dispatched within 3 day to one month after payment is confirmed.

• Processing times may vary during peak periods; you’ll receive an email once your order ships.

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Shipping Methods & Estimates (after dispatch)

• Options (standard/expedited) are shown at checkout.

• USA: ~3–7 business days

• Europe: ~6–12 business days

• Rest of World: ~7–21 business days
  (Transit times are estimates and not guaranteed.)

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Shipping Fees

• Calculated at checkout based on destination, weight, and method. The customer pays all applicable shipping charges.

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Customs, Duties & Taxes

• International orders may incur import fees, duties, or taxes. These are the buyer’s responsibility and are not included in product or shipping prices.

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Order Tracking

• Where available, a tracking link will be emailed upon dispatch.

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Lost or Damaged Packages

• If your package is lost or arrives damaged, contact us within 4 weeks of the estimated delivery date for review and resolution. Keep packaging and take photos of any damage.

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Discreet Packaging

• Orders ship in plain, unmarked packaging for your privacy.

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Address Accuracy

• Please ensure your shipping address is complete and accurate. We are not responsible for delays or losses due to incorrect addresses.