RETURN & REFUND POLICY

Hygiene & Final Sale

• Due to the intimate nature of our products, all sales are final. We do not accept returns or exchanges, except in cases of defects or fulfillment errors.

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Defective or Incorrect Items

• Notify us within 7 days of delivery. Include your order number and clear photos showing the issue. If approved, we’ll offer a replacement or refund.

 

Non-Returnable Items

• Any worn, opened, or otherwise non-resalable intimate products are strictly non-returnable.

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Refunds (if approved)

• Refunds are issued to the original payment method within 7 business days after approval. Processing times by your bank or card issuer may vary.

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Order Cancellations

• Orders may not be cancelled after having paid.

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How to Contact Us

• Submit all inquiries or claims through the Site’s contact form (and include your order number for faster service).